Boca Rosa: entenda polêmicas e críticas sobre as maquiagens da influenciadora

Bianca Andrade adiou o lançamento da nova coleção de sua linha de maquiagem, Boca Rosa, após críticas de clientes e influenciadores sobre problemas nas embalagens dos produtos.

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Previsto para 10 de julho, o lançamento foi adiado para que as falhas sejam corrigidas pela fabricante.

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Bianca publicou um comunicado no Instagram em que afirmou que identificou defeitos nas embalagens de alguns sticks. Ela garantiu que quem recebeu produtos danificados será reembolsado mediante análise do SAC.

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Ela pediu desculpas aos clientes e reforçou que a missão da Boca Rosa é oferecer produtos de qualidade, praticidade e diversidade.

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Bianca anunciou o aumento da equipe para atendimento ao cliente. Além disso, destacou que a porcentagem de erros é pequena, mas que não será ignorada.

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“Erramos com algumas pessoas e por mais que seja importante dizer que dentro de todos os pedidos a porcentagem de erro com a embalagem, seja pequena, eu e meu time jamais ignoraríamos”, disse Bianca.

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